- Shipping & Fulfillment
- Ordinarily orders will be sent UPS Ground unless otherwise requested by client. The normal shipment date is the third business day following the day the order is confirmed. Moso Graphics will attempt to adhere to this production schedule, but we do not guarantee that any order will ship or arrive on any certain date.
- Lost Items
- Moso Graphics assumes no liability if a customer does not receive item(s) that are lost by the shipping company. If the shipping company loses item(s), Moso Graphics, at their option, may reprint and reship the order if all other options are exhausted. If the original item(s) are later received by the customer they are to be sent back immediately to Moso Graphics. Tracking numbers may be obtained from Moso Graphics. Unfortunately, tracking numbers are not always available and are not issued instantaneously.